Tech Support

• Submit a help request (includes lock, phone, network and computer issues)
• http://trincoll.haloitsm.com/
  On the login screen, click the button towards the bottom that says, “Login with Azure Active Directory”.
• Contact the Library & Information Technology Desk (IT Help Desk and Library Circulation)
  • Phone: Students and Alumni: 860-297-2007, Faculty and Staff: 860-297-2100
    Email: [email protected]
• Visit us on Level A of the Raether Library and Information Technology Center during scheduled hours
• View our online documentation for Windows and Macs
• View our online documentation for phones

Get Classroom Support

• Classroom Emergency Line: 860-297-4000
• General learning space and classroom comments: [email protected]

Get Course Support

• Course and instructional technology support for faculty is available from your instructional technologist
• Contact the Student Technology Assistants
  • Phone: 860-297-2589, Email: [email protected]
  • Visit us on Zoom during scheduled hours

Get Media Project Help

• Call Media Technology Services 860-297-2422
• Email Media Technology Services at [email protected]

Request Services for an Event

• Request assistance with setup and logistics of Zoom webinars.
• Call Media Technology Services 860-297-2422
• Email Media Technology Services [email protected]